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Our Blog

An ongoing series of informational entries


June 5, 2017

Law enforcement officers’ lives are on the line both on and off duty. They must follow several guidelines and protocols 24 hours a day, 7 days a week to help ensure their own safety, the safety of their peers and the people around them.

June 15, 2017

Whether you work in law enforcement, security, the fire service, EMS, healthcare, human services, business, or any field, you have likely come across angry, hostile or non-compliant behavior. Your response to defensive behavior is often the key to avoiding a physical confrontation with someone who has lost control of their behavior.

December 4, 2017

Certain words or phrases can be verbal indicators of deception. The presence of one or two of these indicators is not necessarily a sign of deception, but a good interviewer should treat them as cues to probe further. Investigators must always look for clusters of verbal indicators and treat them as markers for where to insert more probing questions.

December 16, 2019

Reprinted by PoliceOne

com. Article originally posted May 2019 in the IPSA Public Safety Newsletter.

January 10, 2020

Preventing workplace violence is a difficult challenge. Workplace Violence physically injures (and in some cases kills) employees, disrupts business, damages morale, creates expenses (medical, legal), and hurts your reputation.

To help you continue to understand the impact workplace violence incidents can have and how to prevent it, here are two incidents of workplace violence:

March 18, 2020

In the United States, an increasing number of police officers, firefighters, EMTs and paramedics have been ordered into 14-day quarantine at home or in quarters after exposure to a COVID-19 positive patient.

As of March 18, 2020, we are aware of 25 Kirkland Washington firefighters and two police officers; four King County Washington EMS paramedics, including two interns; 77 San Jose California firefighters; six Reedy Creek Florida firefighters; 9 Albany County New York deputy sheriff’s; and five FDNY EMS providers who have been ordered into quarantine. There is a high likelihood additional personnel will be reported as in quarantine, quarantine completed, or released from quarantine in the days ahead.

Date: Feb 23, 2021

Title: How Do You Keep Yourself Safe As A Woman

From years of reviewing hundreds and hundreds of criminal cases, these are the precautions I recommend women take to reduce the risk of becoming a victim.

1. NEVER get into an attacker’s car if he pulls a gun and orders you to get into his vehicle. Most attackers don’t want to shoot you: they want you to get into the car so that they can drive you to a deserted place and do God-knows-what-else. Do not comply, and instead run away screaming. It is MUCH more likely than not that he will just move on to an easier target.


2. While driving, NEVER pull over if someone driving alongside you points at your car pretending something is wrong. If this happens, drive to the nearest well-lit and populated gas station and look the car over yourself (or ask an attendant). Believe it or not, many women have fallen for this for fear of their car spontaneously exploding in the middle of the road. Not likely.


3. ALWAYS lock your car doors while driving. I have read several cases where an attacker simply walks up to a woman’s car while she’s at a traffic light and jumps in with his gun or knife drawn.


4. When having your car serviced, only give the attendant your car keys and detach the keys to your home. They have key duplicators readily available and generally, have your address on file.


5. STAY ALERT in parking lots. If you go to the grocery store at night, don’t be shy about asking for an escort to your car. Too many women are abducted from or even raped in parking lots. Be aware of your surroundings by looking to the left and right and behind you with your head up all the time. You may appear paranoid and look funny to others, but an attacker will think twice about approaching someone who appears so aware of what’s going on. Cars provide endless hiding places for attackers, both inside them and in between them. In addition, always look in your back seat before entering your car.


6. Just because a stranger may look innocent and clean-cut, doesn’t mean you should trust them. In my work, I have seen mug shots of attackers and sex offenders and trust me they do not look like monsters. They often look like they could be your friendly neighborhood guy. They are every age between 15 and 90, and probably beyond. Only a small minority actually look scary. I read a case several months of a man with only one leg who beat up his victim with his crutch before he raped her. Who would have ever thought that a one-legged man would be a rapist?


7. Child molesters often end up being the last person parents would suspect of wrongdoing. In most child molestation cases I see, the perpetrator is someone close to home: the stepfather, uncle, sister’s or mother’s boyfriend, grandfather, babysitter, neighbor, a family friend, youth camp director, or daycare worker, etc. Although rare, even women can be molesters. In every case, the perpetrator seems to be a “nice guy:” trusting and good with children, without signs of suspicion. Families are often baffled or in disbelief that the person could be abusing their child. When it comes to your children and grandchildren, be suspicious of everyone, no matter who they are. And pay attention to what your child says and how he/she reacts to the mention of different people in their lives.


8. NEVER open your front door without positively identifying who is there. If you don’t have a peephole, get one. I’ve seen countless cases where attackers gain access to victims simply by knocking on their door. Don’t let an attacker get into your home. He then has a private, relatively soundproof place to attack you. Prevent strangers from entering your home. Consider adding an extra layer of protection with a Portable Door Lock.

Date: April 27, 2021

Title: Types of Security Staffing in Hotels

By Joseph “Paul” Manley, President & CEO Risk Mitigation Technologies, LLC

When developing a security program, a hotel or motel will need to consider whether to hire staff as full time personal or to contract with some security agencies or arrange for part-time protection with local off-duty police personal etc.


Because of a facility's size and organizational structure, it may be appropriate to assign security responsible to a member of the management staff such as Resident Manager or Human Resource director.


If management decides the property needs a security department, it must determine whether the department should be a proprietary unit with in-house staff functions or a security program run through a reputable, licensed contract security company.


All decisions concerning security deserve careful thought and should be discussed with legal counsel. Each option has its advantages and disadvantages.


Contract Security:

The proponents of contract security organizations argue that such organizations can provide sophisticated services at considerable saving. In addition, they assert that a reputable contract security company will provide thoroughly screened, tested and trained personal.


In selecting a security company make sure that extensive guard training geared specifically to your facility is provided. Review contracts and insurance requirements with legal counsel. Be clear and specific regarding the services to be provided by the contract organization. Determine whether the security service can provide a sufficient number of personal on short notice in case of large-scale emergency.


Carefully construct the contract so there will be no misunderstanding as to the supervision of the contract security organization while the contract officers; supervision should be provided by the contract security organization while the contract staff is on the premises. The management of the lodging facility should carefully establish exactly what the contract employees is to do under most conceivable circumstances.


In-House Security:

In house security department’s point out a number of advantages to this system. They emphasize the fact that hotel or motel has greater control over security officers or staff members without intermediate outside supervision. They also argue that training for in-house security staff members can be much more directly related to the lodging industry. They believe that the peculiarities and special needs of the industry are more effectively addressed by those within the industry than by those in a contractual relationship with the industry.


The quality of personnel is under the direct control of the hotel is a proprietary system, rather than under the control of the contract security company and that the director and staff of an in-house department are more effectively integrated with the other departments and personnel of the property.


Finally, they point out that a greater sense of loyalty may be developed among an in-house staff since career paths can be established that move security personnel into other roles in the organization.


Off-Duty Police:

Some properties use off-duty police officers for their security staff. There are certain benefits associated with this practice. Such officers have superior training in reacting to and dealing with crimes and other emergencies, they understand the law, they are used to dealing with people they may be better able to identify known criminals, they are immediately recognized as authorities, and they often do in fact have more authority than ordinary citizens.


In addition, police liaison and response may be enhanced. However, there may be potential below drawbacks as well.

1) Police officers may be oriented more toward apprehension functions than toward prevention and customer service.

2) Some jurisdictions require off-duty officers to be armed and this may not be desirable.

3) Officers may be working at the hotel following a full-duty police shift and the fatigue factor must be considered.


Whether you decide to hire or outsource, you have already made the most important decision of protecting your business and staff from potential crime.

May 25, 2021

The 4 Types of Disasters Your Church Needs to Be Ready For

By Joseph "Paul" Manley, President & CEO Risk Mitigation Technologies, LLC

Today I wanted to talk about why it’s so important to have a well-trained Church Safety team in your church and the 4 main types of disasters your church needs to be ready for at all times. As a Risk Manager these are things I think about every day, and encourage you keep in mind as well.


The success of any Safety Ministry begins with the right people. And the right people are the ones who are knowledgeable in the different dangers that threaten congregations.


This begins by properly classifying the types of disasters facing our modern churches:

  • Natural Disasters like hurricanes, earthquakes and wildfires
  • Human-Caused Disasters like theft, active intruder, vandalism and sexual abuse
  • Technological Disasters like power failures and computer hacking
  • Insider threat

But simply knowing these threats exist isn’t what makes a Safety Ministry well-prepared.


What truly matters is building your team of staff and volunteers in the proper ways to overcome and prevent these disasters.


But how can you be sure you have the right people on your Church Safety Team?


Here are five key questions to ask about someone in determining if they fit the mold:

  • Is the person faithful to their Church and Family?
  • Is the person conscientious?
  • Does the person get along well with others?
  • Can the person be discrete?
  • Can the person pass a criminal background check?

Answering yes to all of those is a great place to start.


Once you have the right people on your Church Safety Team, the next step is training them to properly prepare for, prevent and overcome everything the disasters listed above can throw your way. Which is exactly why we are creating the Risk Mitigation Technologies, LLC Church Safety and Security Academy.


It is everyone’s responsibility and privilege to do God’s work keeping our congregations safe and secure. So, let’s ensure we have the right people with best possible training to safeguard our most important assets.


BIO

Joseph “Paul” Manley ("Paul") is the Founder and CEO of Risk Mitigation Technologies, LLC, a Training and Independent Consulting Firm with a focus on violence detection, prevention, response and recovery. Paul is a retired Massachusetts Police Lieutenant, Violence Prevention and Threat Specialist, Security Expert, and Trainer.  

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