What Leaders Say

Our staff deals with the public on a daily basis, making training in de-escalation an essential part of equipping our employees to be safe and effective on the job. We hired Paul Manley of Risk Mitigation Technologies, LLC to provide customized de-escalation training for our front line staff and could not be happier with the result. Paul tailored his presentation content to our particular circumstances, gave attendees plenty of time to ask questions and to practice, and delivered a quality experience from beginning to end. His expertise was invaluable and everyone who attended walked away with new skills that will make a huge difference on the job. We recommend Paul and Risk Mitigation Technologies, LLC, to you without reservation.

One of the best conflict de-escalation training sessions I have ever attended. The instructor's lecture and role plays were relatable, accurate, and captivating.

I asked Paul Manley to come in and train my officers, staff and other University employees in de-escalation strategies. Paul presents well and imparted valuable information for all who attended. His approach was practical, credible, and immediately applicable.

Working with Risk Mitigation Technologies LLC has brought a level of professionalism and sense of security to our team. We trust Paul's insight and advice and truly value the services that RMT provides.